Tele Callers

We are looking for a high-performing Front office cum Tele-calling Executive.

Responsibilities

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
• If required able to talk to the customers and explain them about the projects.
• Manage the CRM and make sure all the leads are properly stored and maintained there.
• Greet and welcome guests.
• Answer questions and address complaints.
• Answer all incoming calls and redirect them or keep messages.
• Receive letters, packages etc. and distribute them.
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails.
• Monitor office supplies and place orders when necessary.
• Keep updated records and files.
• Monitor office expenses and costs.
• Take up other duties as assigned (travel arrangements, schedules etc.)

Qualifications :-

• Bachelor’s degree
• Good oral and written communication skills
• Understanding of CRM software and its working
• Some experience in sales will be preferred but no bar for the right candidate.

About the Group : ‐

The Promoters have large Business interest into two different business. Below are the links for the
Website for both the companies owned by Promoters. Please go through the same for better understanding of the group.
GKB Group: ‐ www.gkbgroup.org
Globe International Carriers Ltd: ‐ www.gicl.co